FAQs
Do you take custom orders?
Of course! Click the Custom Order Form tab to place your order. I'll get back to you as soon as I can.
I look forward to creating something just for you!
Are the earrings heavy?
No! In fact they are very light and you may forget you are even wearing them. Of course, the larger they are, the more they will weigh. Resin pieces also add slightly to the overall weight.
How do I care for the earrings?
Store in a clean, dry place. Keep clear of oils, creams, perfumes, etc. Do not wear in the water. Although the clay is very high quality, they should still be handled with care to prevent breakage. To clean polymer clay, rub gently with a soft, wet piece of cloth.
What are your processing times?
We ship all orders within 1-2 business days. Custom orders may take 10-14 days.
Do you accept cancellations or exchanges?
Yes, within 7 days of receiving your order. Please reach out to clay.bykayla@gmail.com to start the return process.
Do you offer clip ons?
Yes! Most earrings that have a hook, ball stud post, or lever back can be converted to a clip on
backing. Not sure what that might look like? Please contact me & i'd be more than happy to let you
know if the earrings you love can be converted.
Are your earrings hypoallergenic?
The materials used for our earrings are polymer clay, & lead & nickel free, hypoallergenic
stainless steel hardware. However, if you know you have sensitive skin, please take precaution as I cannot take
responsibility for allergic reactions.